Core Clinical Systems Renewal Program (CCSRP)


The Northern Territory Department of Health currently uses four core systems to support patient and client health services. These systems are between 15 and 25 years old, have reached end of life and are considered technically obsolete – support from the system vendors is ceasing in 2021.

In May 2017, the Core Clinical Systems Renewal Program (CCSRP) was funded by the Northern Territory Government for $259 million over five years. The CCSRP will create a single, secure, digitally enabled, Territory-wide electronic health record across NT Health services in hospitals, primary health care centres and community health services. InterSystems Corporation was the successful vendor selected with their TrakCare system.

The program goal is to improve patient and client outcomes by providing essential clinical information at the point of care delivery, with an integrated, whole-of-life, client-centric electronic health record that supports the provision of public health (acute, primary and community) services to patients and clients across the Northern Territory.

The program has recently finalised the Implementation Planning Study (IPS), with over 300 clinicians, managers and administrative professionals reviewing the solution and beginning to identify potential risks and issues that may impact on the system design.

The program has now moved into the next phase of activity – Design and Configuration – where clinical and business expert advice is provided into the design of the new system. This will help align the design of the new system to NT Health requirements and capture important information to inform how we implement the system across the NT Health services in hospitals, primary health care centres and community health services.


Benefits to Territorians:

  • Clinicians will have improved access to integrated patient and client electronic health records, allowing faster clinical responses.
  • More informed patients and clients, through increased sharing of required healthcare information with consumers, their carers and other providers.
  • Clinical safety will be enhanced with more secure data, faster treatment and a greater ability to securely share health information among care providers.
  • Better continuity of care as required healthcare information can follow the patient and client across their treatment journey.

Benefits to NT Health staff and clinicians:

  • Clinicians will have more time to spend on client care, as they will have the right information available, at the right time, in the right place, with improved accuracy and visibility of information required for safe, quality patient and client care.
  • Clinicians will have access to patient and client health information from any NT Health healthcare facility in the Northern Territory.
  • The single, secure, digitally enabled, Territory-wide electronic health record will enable better connectivity between NT Health records and the Australian Government’s My Health Record project.

Benefits to the Northern Territory Government:

  • Improved population health outcomes in the Northern Territory.
  • The new system will be the most comprehensive clinical system installed in Australia, as it will provide the NT Health workforce with electronic access to one client record, across acute, primary and community care, Territory-wide.
  • Fulfilling the need for an integrated Electronic Health Record that is accessible across all NT Health hospital, primary healthcare centres and community based services.
  • The system will support technology solutions that will improve the quality, safety and efficiency of health care services.

Clinical Involvement

  • The CCSRP is an NT Health program, which is clinically-driven and aims to provide a contemporary electronic system that works best for NT Health staff, their patients and clients.
  • Clinicians have been actively engaged in all aspects of the CCSRP including during the tendering and system procurement phase; in identifying potential clinical and information gaps for design of the system; in governance committees and overall clinical advice and direction for the program.


The CCSRP governance structure ensures transparency, outcome delivery and a higher likelihood of program success.

The CCSRP has a comprehensive and contemporary governance framework and is subject to regular reporting and oversight by the NT Government Information and Communications Technology Governance Board. The CCSRP also reports directly to government on a quarterly basis, including through robust assessments of the status of the program.

Contact Us

If you require further information, including about employment opportunities with CCSRP, email:

Last updated: 27 August 2018