Aged care

Training for health professionals in aged care

Confident Care in Aged Care is a training program for aged care professionals. It focuses on strengthening the ability of staff to provide high-quality care and recognise early signs of health changes in older individuals.

The program delivers accessible, practical learning that builds skills, improves confidence, and supports best practice across aged care services.

By enhancing early recognition and response, our training helps reduce avoidable hospital transfers and supports older individuals to remain well in familiar surroundings.

The program has been shaped by feedback from aged care workers and services across the Northern Territory (NT), recognising the realities of busy workloads, workforce shortages, remote service delivery, and cultural diversity.

Learning framework

The Confident Care in Aged Care learning framework is based on 5 key focus areas:

  • person-centred care
  • inclusion and diversity
  • quality care and safety
  • continuous improvement
  • ownership of learning.

This framework places older individuals at the centre of care by promoting dignity, respect, choice, and cultural safety. Cultural awareness and trauma-informed care are embedded across all learning activities.

Delivery

We offer flexible learning options designed to fit into the workday of aged care staff:

  • face-to-face workshops
  • online self-paced courses
  • virtual webinars
  • microlearning modules (Confident Bites)
  • peer learning opportunities.

Access the training

Training is available via the MyLearning platform.

NT Health staff can log in using their Northern Territory Government (NTG) account.

Non-NT Health staff can request access by completing the non-NTG user application form via email at clears.agedcare@nt.gov.au.

Workshops and online course dates

  • Deterioration Simulation Workshop
    • Tennant Creek 27 - 30 July
    • Alice Springs 4 - 7 August
    • Nhulunbuy 15 - 17 September
  • Virtual Learning Hour Webinars – twice a month.
  • Microlearning modules (Confident Bites) – Monthly issues

Sign up via email clears.agedcare@nt.gov.au.

Course feedback

Participants are invited to complete optional surveys to provide feedback.

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