Confident Care in Aged Care

Training for health professionals in aged care

Confident Care in Aged Care is a training program for aged care professionals. It focuses on strengthening the ability of staff to provide high-quality care and recognise early signs of health changes in older individuals.

About Confident Care in Aged Care

The program delivers accessible, practical learning that builds skills, improves confidence, and supports best practice across aged care services.

By enhancing early recognition and response, our training helps reduce avoidable hospital transfers and supports older individuals to remain well in familiar surroundings.

The program has been shaped by feedback from aged care workers and services across the Northern Territory (NT), recognising the realities of busy workloads, workforce shortages, remote service delivery, and cultural diversity.

Learning framework

The Confident Care in Aged Care learning framework is based on 5 key focus areas:

• person-centred care
• inclusion and diversity
• quality care and safety
• continuous improvement
• ownership of learning.

This framework places older individuals at the centre of care by promoting dignity, respect, choice, and cultural safety. Cultural awareness and trauma-informed care are embedded across all learning activities.

Delivery

We offer flexible learning options designed to fit into the workday of aged care staff:

• face-to-face workshops
• online educational resources
• virtual webinars
• microlearning (Confident Bites)
• peer learning opportunities.

Workshops

Deterioration Simulation Workshop

• Tennant Creek – 28 and 29 July 2026
• Alice Springs – 5 and 6 August 2026
• Darwin – 26 and 27 August 2026
• Nhulunbuy – 15 and 16 September

To register for the workshop, fill in the registration for Confident Care in Aged Care: Deterioration Simulation Workshop.

Sign up via email clears.agedcare@nt.gov.au.

Virtual learning hour

Join our free monthly webinar sessions covering practical aged care topics.

View the upcoming virtual learning hour session flyers:

Watch previous recordings on the Confident Care in Aged Care virtual learning hours.

Confident Bites

Confident Bite provides short, easy-to-read learning resources on key aged care topics.

• Confident Bite: Issue 1 PDF (1.6 MB)
• Confident Bite: Issue 2 PDF (15.8 MB)
• Confident Bite: Issue 3 PDF (1.3 MB)

Education resource hub

Resources coming soon.

We are currently developing practical educational resources, including team huddle guides, toolbox talks, fact sheets and learning materials to support aged care workers in their day-to-day practice and professional development.

Please check back soon for updates.

Promotional resources

Get the Confident Care in Aged Care program poster PDF (26.5 MB)

Contact

Phone: 08 8922 7134
clears.agedcare@nt.gov.au

Participants are invited to complete optional surveys to provide feedback.