Telehealth incorporates the use of video conferencing (VC) equipment that allows patients in remote areas to connect with healthcare providers in major centres.

TeleHealth NT has a mission to develop innovative, quality, evidence-based access to video-enabled healthcare following these principles:

  • enhance participation by building local and regional networks to increase communication among patient, services and specialties in all aspects of health and wellbeing
  • provide responsive health systems by supporting innovation in the health system and responding to local demands in a timely and cost-effective manner
  • create synergy for services by providing targeted health interventions at the point of patient presentation
  • support research and evaluation by collecting evidence that will ensure sustainable clinical practices.


TeleHealth NT includes seven service domains:

  • Tele-Critical Care - improving quality and timely access to critical care skills and advice for remote patients.
  • Tele-Specialist Clinics - improving logistics and access to ambulatory care services
  • Tele-Workforce Support- enhancing clinical service delivery including education, training, clinical supervision and procedural support
  • Tele-Complex Case Management - multi-disciplinary interventions that support advocacy, communication, and effective resource management
  • Tele-Inpatient Care- inpatient care enhanced by access to specialists across the NT
  • Tele-Family Support and Virtual Visitations - patient and family meetings strengthen outcomes by increasing participation in decision making while reducing anxiety experienced from being away from home and loved ones
  • Tele-Sonography- real time connections to specialists required for diagnosis of conditions across video conference including ultrasound and other imagery.


  • Reduce patient travel and costs
  • Reduced time away from family and community
  • Allows for shorter period of time away from work
  • Improves access to follow up appointments (eg post-surgery)


NTG helpdesk:

TeleHealth Support:
TeleHealth Technical Support:
Phone: 1800 000 254

TeleHealth Appointments:

Alice Springs Hospital

Katherine Hospital

Royal Darwin Hospital

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Last updated: 07 August 2019

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