Let’s talk health

We want to hear from you about your experiences and your ideas for improving health care delivery in the NT.

There are several ways to engage with NT Health. Please look at the options below and choose the one that suits you best.

Have Your Say

This is an NT Government-wide platform for engaging with the community about how public services are delivered. NT Health wants to hear any ideas or suggestions you may have for improving the delivery of health care in the NT.

For more information, go to the Have Your Say website.

Feedback, complaints and compliments

If you have accessed public health services, we welcome feedback on your experience. Tell us what worked well and what didn’t. You can ask for a response to your feedback or remain anonymous.

You can submit your feedback using this online form.

Get engaged as a consumer representative

There are more formalised ways for you to engage with NT Health. Consumer representatives may be individuals or representatives of specific community/consumer organisations (for example, disability support services) or special interest groups (for example, carer support group). The role of a consumer representative includes:

• advocate on behalf of the community, consumers and/or carers
• provide direction and leadership in relation to the inclusion of consumer, community or carers views into the activity for which the committee is undertaking, and
• protect the views of consumers, the community and carers.

Regional Consumer Engagement Groups

These are advisory bodies that provide an avenue for consumers, carers and communities to present a consumer perspective on the provision of health services in their local region. You don’t need any special skills or knowledge to be on one of these committees.

For more information, read community groups.

Friends of NT Health

This program allows you to have a say in how health services are delivered in the Territory. It is also a way for you to take part in activities to improve the safety and quality of health care; these include focus groups, workshops or forums or committees. You can join Friends of NT Health if you're a user or potential user of health services – this includes patients, family members or carers.

For more information on the program, go to the Northern Territory Government website.

More information

For more information about consumer engagement, you can access the ‘Partnering with Consumers – A Guide for Consumers’, published jointly by the Australian Commission on Safety and Quality in Health Care and the Consumers Health Forum of Australia. To read, go to the Australian Commission on Safety and Quality in Health Care website.

You can also contact the NT Health Consumer Engagement, Feedback and Complaints unit on 08 8999 2579 or feedback.health@nt.gov.au.