Telehealth incorporates the use of video conferencing (VC) equipment that allows patients in remote areas to connect with healthcare providers in major centres.

TeleHealth NT has a mission to develop innovative, quality, evidence-based access to video-enabled healthcare following these principles:

  • enhance participation by building local and regional networks to increase communication among patient, services and specialties in all aspects of health and wellbeing
  • provide responsive health systems by supporting innovation in the health system and responding to local demands in a timely and cost-effective manner
  • create synergy for services by providing targeted health interventions at the point of patient presentation
  • support research and evaluation by collecting evidence that will ensure sustainable clinical practices.


TeleHealth NT includes seven service domains:

  • Tele-Critical Care - improving quality and timely access to critical care skills and advice for remote patients.
  • Tele-Specialist Clinics - improving logistics and access to ambulatory care services
  • Tele-Workforce Support- enhancing clinical service delivery including education, training, clinical supervision and procedural support
  • Tele-Complex Case Management - multi-disciplinary interventions that support advocacy, communication, and effective resource management
  • Tele-Inpatient Care- inpatient care enhanced by access to specialists across the NT
  • Tele-Family Support and Virtual Visitations - patient and family meetings strengthen outcomes by increasing participation in decision making while reducing anxiety experienced from being away from home and loved ones
  • Tele-Sonography- real time connections to specialists required for diagnosis of conditions across video conference including ultrasound and other imagery.


  • Reduce patient travel and costs
  • Reduced time away from family and community
  • Allows for shorter period of time away from work
  • Improves access to follow up appointments (eg post-surgery)


NTG helpdesk:

TeleHealth Support:
TeleHealth Technical Support:
Phone: 1800 000 254

TeleHealth Appointments:

Alice Springs Hospital

Katherine Hospital

Royal Darwin Hospital

Print all pages in this section

Last updated: 19 August 2020

Share this page:

Was this page useful?

Describe your experience

More feedback options

To provide comments or suggestions about the NT.GOV.AU website, complete our feedback form.

For all other feedback or enquiries, you must contact the relevant government agency.