Proof of COVID-19 vaccination

Your vaccination information will be recorded on the Australian Immunisation Register.

You can get a copy of this using the Australian Government's myGov service.

How to access your record in myGov

Go to myGov and follow the prompts.

You'll need an email address to set up an account.

Sign into your myGov account and select either:

  • 'link your first service' from the homepage or
  • 'Medicare' from the services menu.

You’ll need to enter some personal information to prove your identity. Don’t worry – your data will be kept safe.

If you have trouble with this step, you can call Services Australia on 13 23 07 for a linking code.

If you need more information, read the guide about linking Medicare on the Australian Government's Services Australia website.

Electronic certificate on your smartphone

Log in to myGov on your smartphone and view your immunisation history.

You can download a copy or save it to your Apple Wallet or Google Pay.

Another option is to download the Express Plus Medicare app from the App Store or Google Play. You can view your certificate in the app by selecting 'Proof of vaccinations' from 'Services'.

Get more information about the app, including how to download it, on the Australian Government's Services Australia website.

Printed copy of your certificate

Access a print-friendly version of your COVID-19 digital certificate online through myGov using a computer or tablet.

If you don't have Medicare

If you aren't eligible for Medicare, you'll need to set up an Individual Healthcare Identifier. You can do this from the myGov 'Services' menu.

If you can't access myGov

Ask for a certificate or your statement to be posted to you by calling the Australian Immunisation Register on 1800 653 809.

It can take up to 14 days to arrive in the post.

You can also ask your vaccination provider, GP or a Medicare service centre to print a copy for you.

If your record has errors

It can take up to 10 days for your vaccination to appear on your record.

If it isn't showing after 10 days, check with your provider to confirm they’ve updated your record.

If your COVID-19 vaccination has errors, you need to ask your vaccination provider to update it. They can correct any of the following:

  • number of doses
  • dates of vaccination
  • vaccine brand.

If your provider can’t update your record, call the Australian Immunisation Register on 1800 653 809.

If you’ve checked with your provider but your details still aren’t showing, it may be because the details recorded don’t match your immunisation register record.

You should update your address and contact details using your Medicare online account.

If you can’t update your details online or they’re correct and you still can’t see your vaccinations, call the Australian Immunisation Register.

Evidence of exemption

If you can’t have any of the approved COVID-19 vaccines for medical reasons, you have a medical contraindication.

Only a very small number of people have a medical contraindication to all of the COVID-19 vaccines approved for use in Australia.

If you're unsure, speak to your GP to get the best information about which vaccine is right for you.

If your GP advises that you have a medical contraindication:

  • They must complete the Australian Immunisation Register - immunisation medical exemption form on the Services Australia website.
  • This will then be recorded on your immunisation history statement and COVID-19 digital certificate.

You can use your statement or certificate as proof of your vaccination status.

For more information about a medical contraindication, visit Services Australia.

Last updated: 15 August 2022

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Last updated: 15 August 2022