Statement
The Northern Territory Companion Card Scheme recognises the importance of your privacy and is committed to protecting any personal information that the Scheme holds about you.
Our privacy policy describes how we manage your personal information and safeguard your privacy.
Privacy Policy
Collecting personal information about you
The personal information we collect and hold about you includes your name, address, date of birth, contact details, disability, functional support required and other information from your completed Companion Card application.
Using and disclosing your personal information
The Northern Territory Companion Card Scheme uses your personal information to contact you regarding your assessment, to provide you with your card if your application is successful and to keep you informed of issues and events relevant to Companion Card holders.
From time to time we may survey Companion Card holders about the Northern Territory Companion Card Scheme and related initiatives so that we can improve our services to you.
Your personal information will not be used for any other purpose, unless:
- We have your consent; or
- It is required or authorised by law.
The Northern Territory Companion Card Scheme occasionally contract out to external service providers some of our functions such as information technology services and mail house services. We may disclose database information to these service providers but only so that they can provide the services that we have contracted out to them. External service providers to whom we outsource these functions must sign a confidentiality agreement that prevents them from using your personal information for any other purpose.
At your request, the Northern Territory Companion Card Scheme will amend any personal information we hold about you which is inaccurate, incomplete or out of date.
What should you do if you would like more information about how we manage your personal information or wish to complain about a breach of your privacy?
If you are concerned that we may have breached your privacy, or you require more information on the way we manage your personal information, please contact us.
